Return Policy / Shipping Details
- All orders are custom made after the order has been placed.
- All items ship from Columbus, OH and from the time of order, ship in 3-5 business days. Plus 3-5 days shipping time.
- We will honor and fix any defects on any apparel. We do not accept exchanges/ returns as we are the producer of our clients apparel and not the client themselves.
- We are open and printing Monday-Friday, closed on weekends.
- We are happy to help you track down an order if there are any shipping problems.
- We are happy to work on any custom edits you might have also.
Thank you very much!
Eli and your Direct Thread team =)