Custom Apparel & Printing FAQs – Columbus, Ohio
Everything you need to know about ordering custom apparel, screen printing, and embroidery with Direct Thread.
Looking for answers about screen printing, embroidery, custom merch, reorders, or online company stores? Start here. We built this page to make ordering simple for businesses in Columbus, Ohio and across the country.
Getting Started
What we offer, how it works, and what you need to begin.
We offer custom t-shirts, hoodies, polos, hats, tote bags, uniforms, and more for businesses in Columbus, Ohio and nationwide. If you don’t see what you’re looking for, we can source it for you.
We offer screen printing, embroidery, and heat transfer methods. The best option depends on your design, quantity, and garment type, and we’ll guide you to the right choice.
Yes. We can create or refine your design based on your idea, logo, or inspiration.
Preferred formats include:
- PNG (high resolution with transparent background)
- AI, EPS, SVG (best quality)
If you don’t have those, we can help clean up your design.
Yes. We provide a digital proof showing placement, size, and colors before production begins.
Pricing & Orders
The most common questions around minimums, pricing, and payment.
- Screen printing: typically 12–25 pieces
- Embroidery: typically 25+ items
- Some methods allow smaller runs — just ask
Pricing depends on:
- Quantity
- Garment type
- Number of print locations
- Colors in the design
Larger orders usually mean a lower price per item.
Yes. Pricing improves as quantity increases.
Yes. Custom orders require payment before production begins.
Production & Quality
Turnaround times, quality expectations, and decoration guidance.
- First orders: 7–10 business days
- Reorders: 5–8 business days
- Rush options may be available
No. When done properly, prints are designed to last through many washes. We also provide care instructions to help extend the lifespan.
Yes. We can match Pantone (PMS) colors for most designs to keep your branding consistent.
- Screen printing is usually best for t-shirts and larger designs
- Embroidery is usually best for hats, polos, and a more premium look
Both are durable. The best option depends on your use case.
Flexibility & Reorders
This is where Direct Thread stands out for growing teams and repeat ordering.
Yes. You can mix sizes freely, and you can often mix styles like t-shirts + hoodies to help reach quantity minimums.
Yes. We keep your design on file for easy reorders, often with lower minimums.
Yes. We specialize in ongoing apparel programs and make reordering simple through saved designs or custom online stores.
Yes. We can build a custom online store for your business so employees or customers can order directly with no inventory needed.
Logistics & Details
The practical details around placement, samples, shipping, and what happens next.
Common placements include:
- Front / back
- Left chest
- Sleeve
- Hat front
We’ll help guide you on what looks best for the garment and your brand.
Yes. Blank samples or decorated samples may be available depending on the project.
Yes, but we typically recommend using garments we source to help ensure consistent print quality and results.
We offer both local pickup in Columbus, Ohio and nationwide shipping.
- Submit your design and order details
- Receive a digital mockup
- Approve the proof
- Production begins
- Your order ships or is ready for pickup
Business Fit
Who we work with and why companies choose Direct Thread.
We work with restaurants, contractors, franchises, corporate teams, events, and growing businesses that need consistent branded apparel.
We primarily work with businesses and organizations, but we can also accommodate individual or small group orders depending on the project.
We focus on speed, consistency, and simplicity — with fast turnaround, easy reorders, and custom online stores so businesses don’t have to manage inventory.
Ready to simplify your apparel ordering?
Tell us what you need and we’ll help you choose the right garments, print method, and ordering setup for your business.